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Privacy Policy

Effective Date: February 1, 2024

Overview:

Marafiki Safari Lodge (“we” or “us”) is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and store your personal information.

Personal Information We Collect:

We collect certain types of personal information when you interact with our website or book a stay with us. This may include:

  • Contact Information: Name, email address, phone number, mailing address
  • Booking Information: Arrival and departure dates, room type, number of guests, special requests
  • Payment Information: Billing address, credit card details (hashed and stored securely)
  • Demographic Information: Age, nationality, language preference (optional)
  • Website Usage Information: IP address, browsing history, cookies (with your consent)

How We Use Your Personal Information:

We use your personal information for legitimate business purposes, including:

  • Processing your booking and reservation
  • Communicating with you about your stay
  • Sending you marketing materials (with your consent)
  • Improving our website and services
  • Complying with legal and regulatory requirements

Sharing Your Personal Information:

We will not share your personal information with third parties without your consent, except in the following limited circumstances:

  • With service providers who help us operate our business, such as payment processors and booking platforms
  • With government authorities or law enforcement agencies, as required by law
  • In the event of a business transfer or sale, to the new owner

Data Security:

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Privacy Rights:

You have the right to access, rectify, erase, or restrict the processing of your personal information. You also have the right to withdraw your consent to the processing of your information at any time.

Cookies:

We use cookies and similar technologies to track website usage and personalize your experience. You can manage your cookie preferences in your browser settings.

Contact Us:

If you have any questions about this Privacy Policy or your privacy rights, please contact us at info@marafikilodge.com.